Frequently Asked Questions
Second Line is a platform/app designed to offer users an alternate phone number for privacy,
business, or personal use.
Once you sign up, you can generate a second phone number, manage calls, texts, and
voicemails directly from the app.
Anyone who needs an extra phone number—for business, freelance, online shopping, or
protecting their personal number.
Yes, we use robust security protocols to ensure your data and communications remain private.
Yes, we allow custom voicemail greetings and offer call recording as a feature.
No, Second Line works on your current device and does not require additional hardware.
Yes, international calling is available depending on your subscription plan and region.
All subscription settings and billing controls are accessible within the app.
Yes, you can cancel your subscription at any time via the account settings.
We offer in-app support, email assistance, and a dedicated help center for troubleshooting
and questions.
Yes! You can set call forwarding to any phone number you wish for seamless communication.
Yes, our app can transcribe your voicemails into text and send you the transcripts for easy
reading.
Absolutely! You can initiate or join group/conference calls directly within the app.